New Delhi: Indira Gandhi International Airport has been named the worlds second best airport in the 25-40 million passengers category by the Airport Council International. The airport also has been adjudged as the fourth best in the world among 199 airports across all categories.The best airport in this category is the Seoul Incheon in South Korea.
A nine-member team, comprising representatives from airport operator Delhi International Airport Limited (DIAL), Central Industrial Security Force, Airport Operations Control and Air India received the "ACI ASQ Award" at an award ceremony organised by the Airport Council International (ACI) in Istanbul, Turkey on Thursday.
Started in 2006, since then ASQ Awards have become the worlds leading airport passenger satisfaction benchmark with over 275 airports participating in it.
The ASQ Awards recognise and reward the best airports in the world based on ACIs ASQ passenger satisfaction survey done on uniform format worldwide and represent an opportunity to celebrate the commitment of airports worldwide to continually improve passenger experience.
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